OSS - Operations Support System
Manages service provisioning, network configuration, and service monitoring across telecom infrastructure
Acts as the operational layer connecting network core systems with subscriber services
Built on microservices, API-driven integrations, and containerized environments
Integrates with HLR/HSS, IMS, and core network components
Enables faster activations, reduced operational errors, and scalable network operations
OCS - Online Charging System
Real-time charging engine for prepaid, postpaid, and hybrid services
Controls balances, usage, and charging policies with low-latency processing
Uses high-throughput event streaming and in-memory computing architecture
Supports flexible plan configuration, bundles, and promotions
Ensures accurate billing, fraud prevention, and massive transaction scalability
BSS - Business Support System
Manages subscriber accounts, billing, rating, invoicing, and revenue assurance
Serves as the business layer consolidating data from OSS and OCS
Built with modular, service-oriented architecture and secure APIs
Supports compliance-ready data models and financial reporting
Improves billing accuracy, automation, and business scalability
CRM - Subscriber & Account Management
Centralized system for managing subscriber profiles and lifecycle status
Acts as the single source of truth across operational platforms
Designed with API-first architecture and role-based access control
Automates lifecycle workflows and account operations
Reduces handling time while ensuring data consistency and accuracy
POS Platform
Enables dealers and retail channels to sell SIMs, devices, and activate services
Connects directly to CRM, OSS, and BSS for real-time transactions
Web-based, cloud-native system with secure payment processing
Includes SIM, device, and inventory management
Accelerates activations and simplifies multi-dealer expansion
Data Solutions
Collects and processes operational data from telecom core systems
Transforms raw data into actionable insights for operations and planning
Built on scalable ETL/ELT pipelines and streaming frameworks
Supports real-time and batch analytics use cases
Improves visibility, performance optimization, and decision-making
Data Warehouse
Central repository for structured and historical telecom data
Optimized for analytics, reporting, and compliance tracking
Uses distributed, columnar storage architecture
Integrates with BI tools and analytics platforms
Enables fast querying, trend analysis, and long-term insights
AI Suite
Applies machine learning to telecom data for intelligent automation
Supports fraud detection, anomaly detection, and usage analysis
Built with predictive models and real-time inference engines
Integrates with analytics and operational systems
Enhances efficiency, risk prevention, and decision accuracy
DevOps & Platform Operations
Provides deployment, monitoring, and infrastructure automation
Ensures reliability and scalability across telecom platforms
Uses CI/CD pipelines and Infrastructure as Code (IaC)
Supports cloud and hybrid-cloud environments
Enables faster releases, higher uptime, and operational resilience
Explore the Platform
Talk to our team to understand how Softel’s telecom solutions fit your architecture and operational needs.