• About Softel
  • Business Solutions
    Software
    • OSS — Operations Support System

      Network automation and service orchestration.

    • OCS — Online Charging System

      Real-time charging and usage control.

    • BSS — Business Support System

      Unified billing and business operations.

    • CRM — Customer Relationship Management

      Centralized customer and support management.

    • POS — Point of Sale

      Dealer networks and retail operations.

    • DevOps

      Reliable deployments and system monitoring.

    • AI Suite

      AI automation for telecom operations.

    • Data Warehouse

      Inventory tracking and fulfillment logistics.

    • Data Solution

      Actionable insights from operational data.

    Call Center

    AI-driven customer support operations.

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    Marketing

    Automated, data-powered telecom marketing.

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    • Software
      • OSS — Operations Support System
      • OCS — Online Charging System
      • BSS — Business Support System
      • CRM — Customer Relationship Management
      • POS — Point of Sale
      • DevOps
      • AI Suite
      • Data Warehouse
      • Data Solution
    • Call Center
    • Marketing
    • Call Center
    • Marketing Suite
    • Software
  • Industries
    • Telecom

      The core systems that connect mobile services to major networks and manage users, plans, and traffic.

    • Lifeline

      A government-subsidized program that helps eligible households access affordable phone and data services.

    • Prepaid

      Mobile plans where customers pay upfront, with no contracts, and control usage based on their available balance.

    Brands / Deployments

    Platforms actively deployed across real telecom operators.

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    • Telecom
    • Lifeline
    • Prepaid
    • Lifeline Operations
    • Softel Prepaid
    • Telecom
  • Careers
  • Contact Us

Step Inside Softel – Take a Virtual Tour!

Softel operates three modern, well-equipped offices, designed to support focused work, collaboration, and professional growth across departments.

Hanoi City


Head Office
Hotline: 024 8888 4688
Address: 36 Hoang Cau Street, O Cho Dua Ward, Dong Da District, Hanoi

Hanoi City


Review & CSR Office
Hotline: 024 8888 4688
Address: 2nd Floor, HTP Building, 434 Tran Khat Chan Street, Hai Ba Trung District, Hanoi

Ho Chi Minh City


Representative Office
Hotline: 024 8888 4688
Address: 92 Yen The Street, Ward 2, Tan Binh District, Ho Chi Minh City
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Innovating how telecoms grow and thrive.

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  • OCS
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  • Prepaid
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