Build Confidence And Empower Users With
SELF-SERVICE PORTALS
Create a complete billing, customer management, and agent experience throughout your network with Softel’s self-service billing capabilities.
ARM EMPLOYEES & AGENTS
WITH THE TOOLS THEY NEED
Provide the tailored self-service billing and associated features your customers need to complete key back office processes.
Agent Portal
Set your agents up for instant success to win more business. Softel’s Agent Portal gives your agents modern tools to create quotes and orders, view customer account details, streamline internal communications, and grow their productivity.
Enterprise Portal
Accommodate large, multi-location customer accounts with ease. Softel’s Enterprise Portal provides functionality for customers to manage bills, place orders, submit tickets, access detailed reports, and much more.
Softel Sync
Reconcile data between your billing system and your switch with Softel Sync. Ensure data accuracy in less time while reducing human error to avoid revenue leakage.
REAP THE REWARDS OF SELF-SERVICE IN
SUPPORT OF YOUR BILLING AND BACK OFFICE
Create a self-service billing experience that your customers appreciate, value, and have confidence in.
STREAMLINE ACCOUNTS RECEIVABLE
Get paid faster with a streamlined A/R experience. Using Softel’s self-service tools, your customers will enjoy a confusion-free, efficient process when submitting payments for existing bills.
TRANSPARENT TEAM ACCESS
Promote transparency among your team with easily accessible KPI department dashboards, each featuring tailored insights for individual team members.
HANDLE LARGE, MULTI-LOCATION ACCOUNTS
Simplify management of your largest customer accounts. Avoid errors and save time while streamlining hierarchies and calculating usage at scale.
WANT TO LEARN MORE ABOUT THE CAPABILITIES
OF OUR TRANSPARENT SELF-SERVICE PORTALS?
To learn more about Softel’s self-service billing capabilities and the configurable tools your agents and
users will have access to, contact us today.
users will have access to, contact us today.
